Returns & Exchanges

At Rainbow Packaging Corporation, we prioritize food safety and hygiene; therefore, we accept returns on unused, unopened, and non-perishable packaging products within 30 days of delivery. Due to industry health regulations, custom-printed items and food-contact materials that have been opened are not eligible for exchange or refund.

Return Process

• 1.
  Verify Eligibility

  Ensure your items are in their original, unopened manufacturer packaging and have not been used or exposed to food prep environments.

• 2.
  Request a Return Authorization

  Contact our customer support team with your order number to receive a Return Merchandise Authorization (RMA) number and the appropriate warehouse return address.

• 3.
  Secure Packaging

  Pack the items securely in a sturdy shipping carton to prevent damage during transit, clearly marking the RMA number on the outside of the box.

• 4.
  Inspection and Refund

  Once our quality control team inspects the returned goods for safety compliance, a refund will be processed to your original payment method within 7-10 business days.